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DESCRIPTION OF SUPPORT
FREE PHONE SUPPORT
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Speak with technician to help diagnose hardware problems, eliminating need for unnecessary service calls |
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Application support for help writing routines and learning software |
PREVENTATIVE MAINTENANCE SERVICE AGREEMENTS
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A complete care package for Video Inspection Systems and Comparators consisting of: |
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a. Cleaning, Lubrication and systems check by a qualified factory-trained technician
b. Calibration traceable to N.I.S.T. using OEM artifacts
c. 2 visits per year
d. Reduced cost and quick response time for unscheduled repair visits
e. Discounts for multi-machine or multi-year
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TRAINING
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Training on use of software including creating and validating automatic routines & archiving and reporting data. Training covers basic to advanced operation
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a. In House training is normally quoted and is supplied with our normal Installation and training package |
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Off-site programming can be quoted as an option, with classes held at Holco Inc. |
CONTRACT PROGRAMMING
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On-site creation of automatic routines |
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a. Speeds process of implementing automatic inspection for quicker ROI |
PROJECT REVIEW
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Application study including review and test inspection of sample parts |
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a. Demonstrates machine capability on real-world problems. Can be used to test repeatability & accuracy before purchase
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CUSTOM EMGINEERING
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Software – Holco can provide custom applications for simplified operator interface or more advanced data analysis or database integration |
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Custom fixture design – can provide fixture concepts or full dimensioned drawings for fixtures |
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